Accuracy of certificates and other information

If you apply for any of these certificates and upon receipt discover that the main information contained in it is inaccurate, you have a statutory right to apply for a new certificate. Your application must be in writing. The CRB will then have to consider your application, and if it agrees that the certificate is inaccurate, it will be obliged to issue a new certificate. The CRB will not generally be able to exercise editorial functions in respect of ‘other relevant information’ supplied by other bodies such as the police which is included on an Enhanced Criminal Record Certificate. Instead, where you consider that information is inaccurate or not relevant, you may need to take up the matter with the relevant chief officer of the police force that disclosed the information, and rely on your rights under the Data Protection Act 1998 to have inaccurate data corrected (see Individual Rights).

If you have applied for an Enhanced Criminal Record Certificate and are concerned that the police may hold other relevant information which might be disclosed to the relevant employer/organization, but not to you, and which you fear may not be accurate or relevant, you may need to take legal advice on your ability to make representations or take action to prevent its disclosure in the future.

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