Gas and Electricity Suppliers


An official of a gas or electricity company may enter your home if :

  • You agree to let the official enter.
  • A magistrate has given the official a warrant authorising the official to enter.
  • There is an emergency and the official has reason to believe that there is danger to life or property .
A gas or electricity board official is entitled to ask to enter your home, or to apply to a magistrate for a warrant, in order to :

  • Inspect, substitute, re-install a meter (including a pre-payment meter).
  • Add, alter or repair supply lines or pipes and other fittings.
  • Remove from a pre-payment meter money or tokens belonging to the supplier.
  • Inspect any other fittings.
  • Disconnect the supply or remove a meter or other fittings in certain circumstances.
In order to obtain a warrant, the official must show that :

  • You have been given at least twenty-four hours' notice (except in certain circumstances where at least 2 or 5 days or up to a week may be required ); and
  • He or she has asked to be admitted and you have refused; or
  • The premises are unoccupied.
Entry must be at a reasonable time and the official must leave the house as secure against trespassers as it was when he or she arrived , and make good any damage caused .

It is a criminal offence intentionally to obstruct a person who has a warrant or who asks to be admitted in an emergency ; the maximum penalty is a fine on level 3 (currently £1000). It is not an offence to refuse to let the official enter if there is no emergency and the official does not have a warrant.

The law governing those powers of entry is to be found in
  • the Rights of Entry (Gas and Electricity Boards) Act 1954;
  • Schedule 2B of the Gas Act 1986 (inserted by the Gas Act 1995) which sets out the “Gas Code”)
  • Schedule 6 of the Electricity Act 1989, which sets out the “Electricity Code”)
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