Your Rights: How to get redress: Public utilities: Complaints about the Post Office

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Complaints about the Post Office

For complaints about counter service, look under Post Office Counters Ltd in your phone book. For complaints about the letters service, look under Royal Mail in your phone book. This will include a freepost address. For complaints about the parcels service, look under Parcelforce in your phone book.

How to pursue this further

Page published: 17 October 2002 - Liberty